Shop Rules

Some things to know so your experience will be awesome!

You respect us, we respect you. We will work with you to create the masterpiece you crave, so long as you remember we are human too. Super awesome colorful humans, but human nonetheless.

Yes, getting a tattoo is fun, scary, painful and all kinds of other things we like to share with others. But please be courteous to other clients and artists and understand that a big group of people is a disruption. Party hardy on your own time folks, max of 2 guest at your appointment.

This kind of falls on the “don’t be an asshole” rule, but nonetheless, please be sober when you come in. We will refuse service to people traveling the booze cruise, so please save the drinking for after your tattoo when you want to show that cute girl at the bar what a badass you are.

Food is awesome and people get hungry. That being said, our tattoo stations are sterile environments that have to stay clean for the safety of our clients. We highly recommend you eat before your appointment so you don’t pass out, but get it done before you come in to the shop, or you can take a break and visit Birdies Bakery for some awesome food.

Yes, like one of those super awesome Jamaican resorts but in a very PG way. We do not tattoo anyone under 18, without a signed consent form by the parent, period. We don’t care if your mom is super cool and is letting you get that “oh so sick” butterfly on your ankle at 16. Can’t get it done here without them signing.

Babies are adorable, and we are happy for you and all that. But because we care about your unborn little beauty, we won’t tattoo you while pregnant. Yes, your cousin’s friend who tattoos in his basement might say otherwise, but we don’t work on ladies carrying little bundles in their bellies or breast feeding.

This is not unreasonable or debatable. Our artists work hard for you and apply hours towards each client’s piece. Deposits are required for each artist to protect their time and schedule investment. We commit to you, you commit to us. Think about your deposit as a promise ring. Awe, we accept!

What this means for you is that your relationship is with your artist and the studio. Each artist has the same rules, pricing structure, scheduling policies, etc.

Your agreement is with the shop. You cannot get work done at Cruz Studios without signing a release form. You must read the thing in its entirety before your appointment, but it includes stuff like; you can’t sue us, you listen to us, you aren’t lying about your name and age, things like that. So, read the contract, don’t lie, sign it, and get tattooed.

No, this is not slapped in there as an excuse for us to be discriminatory jerk-wads. We enjoy working with good people who practice mutual respect and follow our rules. It’s really quite easy. If one of our artists feels that the relationship is not mutually beneficial or it becomes a problem, they reserve the right to refuse service to you. No arguing on your end and no explanation needed on ours. If you keep your wits about you and don’t act stupid, you won’t have an issue.

You’re an adult, so act like one. When you sit in the chair to get your tattoo, don’t cry, kick and scream like a child. Man up, deal with it, and don’t wiggle. If you are a big ol’ baby, your tattoo will end up being a scribbly mess and heal like crap. We don’t want to give you crap…so behave.

Well-behaved kids are fine to come in to the shop for a visit or join you for your consultation, but they really shouldn’t join you during your appointment. We are not a daycare or a playground. If you absolutely have to bring your kid with you then so be it, but please make sure they are on their best behavior.

This really amazing invention known as the cell phone allows you to communicate with people in a timely fashion. This means that you should be reaching out to us if you are going to be late to an appointment or have to reschedule. We will do you the same courtesy. So, be on time, or let us know when you won’t.

As we mentioned before, your deposit is meant to secure your appointment and protect your artist’s time and labor investment. We don’t refund deposits. We are professionals and don’t work for free. Not that you aren’t pretty…but we work too hard to just be giving our work away.

If you choose not to show up to your appointment (and don’t make an effort to connect with your artist or admin prior to 48h) you lose your deposit. Keep in mind that your relationship with your artist is both a personal and professional one. As well we reserve the right to not rebook you if you no-show. Be courteous, we have kitties and children to feed. When you no-show, you are stealing money from our kitties and children.

Showering is not hard. They teach you in elementary school that bathing is important because people start to smell during puberty. Guess what, you’re beyond puberty. So you might smell. Be clean before coming in to get tattooed, and try to shave the area being tattooed if it’s hairy. If you’re sasquatch-y and we need to finish fur-removal for you, we charge our hourly rate. No, we’re not kidding. Shave yourself, bathe yourself. It’s what the cool kids do.

Consult and communicate with your artist before your appointment to make sure you have the funds to cover costs of the tattoo. Sitting through a session and not having enough money to pay for it is illegal. You are receiving a service for an agreed price and are obligated to pay when the service is complete. If you try bartering about the price when your tattoo is done, the police will assist. If you choose not to pay at all, the police will assist. Just…don’t be stupid. Pay for your work. Also keep in mind our artists do not have a say in what is charged to client.